Privacy Policy

Last Updated: January 2024

1. Introduction

Welcome to Tinwin ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our singing competition platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register and use our platform:

  • Full name
  • Email address
  • Phone number
  • Age
  • City/Location
  • Password (encrypted)

2.2 Video Content

When you upload singing performance videos, we collect:

  • Video files with audio
  • Song titles and descriptions
  • Original artist information (if applicable)
  • Upload timestamps

2.3 Usage Data

We automatically collect information about how you interact with our platform, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Date and time of access

3. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account
  • To process and evaluate your video submissions
  • To communicate with you about the competition
  • To select winners and distribute prizes
  • To improve our platform and services
  • To ensure platform security and prevent fraud
  • To comply with legal obligations
  • To send you updates and notifications (with your consent)

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Admin Panel: Your submissions are accessible to our admin team for evaluation and selection
  • Winners: Selected winners' information may be publicly displayed
  • Service Providers: We may share data with third-party service providers who assist in platform operations
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: Information may be transferred in case of merger, acquisition, or sale

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and data
  • Objection: Object to processing of your data
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at info@tinwin.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Video submissions may be retained for competition evaluation and archival purposes.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@tinwin.online
  • Phone: +91 8474866534

This Privacy Policy is effective as of January 2024 and will remain in effect except with respect to any changes in its provisions in the future.